The IEA currently has the following roles available:
Role: Operations Officer
We welcome applicants for the role of Operations Officer to help ensure the IEA’s office environment and operational systems meet the high level of professionalism, consistency and efficiency expected by our staff and guests. This is a vital administrative role which intersects with all the IEA’s activities and provides a strong opportunity for you to gain exposure to all aspects of the organisation.
This position requires a jack of all trades: someone with an entrepreneurial spirit, passion for continuous improvement and willingness to do just about any task that needs doing. If this sounds like you, we hope you will consider this role.
Support the IEA’s operations team in all its outputs, including office administration, human resources, IT/database, publications management, and assisting other departments as needed.
Maintain the IEA’s front of house with the highest standards of professionalism and service, maintaining a tidy, welcoming and efficient atmosphere at all times.
Open, sort and distribute all IEA post; and be a contact for deliveries, couriers, and other companies relating to the building’s maintenance and facilities.
Manage stock levels and order office supplies, ensuring we have sufficient quantities at all times while keeping within budget.
Support the IEA’s hiring efforts: maintain job adverts, process job applications, arrange interviews, ensure the employee handbook is up to date and assist with new hire orientation.
Be the first point of contact for basic IT help desk issues, resolving routine issues and answering questions related to telephones, computers, printers and software.
Maintain the IEA’s key contacts in the database, ensuring lists are up to date for event invites, newsletters, Christmas cards, etc.
Manage the IEA’s publications inventory and coordinate all IEA mailouts.
Coordinate aspects of the IEA’s events in collaboration with the events manager, including but not limited to managing invites/RSVPs, setting up rooms and greeting guests.
Regularly solicit and maintain a list of administrative and research tasks from all departments, negotiate mutually agreed deadlines and complete tasks accordingly.
Knowledge, Skills & Experience
Outstanding appreciation and understanding of productivity, responsibility, discretion and integrity.
Excellent written and verbal communication: articulate and clear in person, on telephone and via email.
Well-presented and smartly dressed, with a high commitment to professionalism in all aspects.
Positive and enthusiastic with first-class people skills and an exceptional customer service orientation.
Superior organisational skills and attention to detail; passion for delivering high quality and timely work; team oriented but with the ability to work independently.
Entrepreneurial and solution-focused; thrives on challenge while remaining calm under pressure.
Appreciation for technology, including Microsoft Office literacy and the ability to quickly learn database tools and basic IT skills.
Willingness to work flexible and unsocial hours.
As with all employees, a willingness to be flexible and versatile and take on additional tasks and responsibilities when appropriate.
This is a junior-level position. Salary will be commensurate with experience. The IEA provides exceptional benefits to all employees, including a personal pension which matches up to 5% of salary, death in service, critical illness, group income protection, private medical insurance coverage and 25 days paid leave per annum.
Qualified candidates should submit a CV and a cover letter to firstname.lastname@example.org with attention to Chad Wilcox, Chief Operating Officer. Your cover letter should express how you learned about the position, your qualifications for the role, and your interest in the IEA mission. No phone calls, please. While we thank all applicants in advance for their interest in this position, we are only able to contact those to whom we can offer an interview.
The Institute of Economic Affairs is seeking an energetic and intelligent intern for its Communications Department. The successful applicant will be involved in a range of activities including updates to the website, assisting in the everyday running of the press office, helping with social media work, event organisation and database building.
· Excellent communications skills and attention to detail
· Interest in, and sympathy with, free market economic ideas
· Knowledge on the UK political system and mainstream media outlets
· Excellent IT and administration skills
· Previous experience of working with media is desirable but not essential
This post would best suit a recent graduate of someone currently on a sandwich year as part of their degree.
Duration: 3 months
Hours: 10 – 5pm 4 days a week
Reasonable expenses paid.
Please send a CV, a one page cover letter and the names of two referees to Camilla Goodwin at email@example.com.